Experience is Everything

Experience is Everything

How was the experience with the last purchase you made?  Was the product you wanted available? Were you treated well? What was the wait time? Did the customer representative give you their full attention and answer your questions?   Were they distracted? What was your...
Complexity is Sometimes Just an Illusion

Complexity is Sometimes Just an Illusion

In 1848, a gentleman named Vilfredo Pareto was born in Paris France. He went on to become an economist at the University of Lausanne in Switzerland. In 1896 he wrote a paper where he asserted that roughly 80% of the effects come from 20% of the causes. That idea...
Midsouth Caster & Equipment Team Spotlight: Shon Williams

Midsouth Caster & Equipment Team Spotlight: Shon Williams

  This month we want to introduce you to Shon Williams. Shon joined MidSouth Casters & Equipment in 1995 and has worked tirelessly to serve our customers ever since. You might have met him over the phone or in person, but either way, his smile is obvious. Shon...
Work Less…Have More Fun

Work Less…Have More Fun

I often joke that engineers are the laziest people in the world because they always want to find an easier way to do something. “Working smarter and not harder” is an ideal we all chase and it’s that pursuit that makes us more productive and efficient. It’s easy to...
Improvement vs. Growth

Improvement vs. Growth

It’s an annual ritual. It starts around October and continues from there until the end of the year. “It” is the annual declaration of growth for the upcoming year. Business owners, CEOs and managers want to know: How much are we going to grow next year? It seems...