Learn to Love Your Shoes

Learn to Love Your Shoes

Honestly, I must admit I have instances where I envy others and their circumstances. I perceive the pressures of being me as overwhelming. Who hasn’t thought that and who hasn’t felt that same way at times? In my office is a huge whiteboard I use to work through...
Experience is Everything

Experience is Everything

How was the experience with the last purchase you made?  Was the product you wanted available? Were you treated well? What was the wait time? Did the customer representative give you their full attention and answer your questions?   Were they distracted? What was your...
Complexity is Sometimes Just an Illusion

Complexity is Sometimes Just an Illusion

In 1848, a gentleman named Vilfredo Pareto was born in Paris France. He went on to become an economist at the University of Lausanne in Switzerland. In 1896 he wrote a paper where he asserted that roughly 80% of the effects come from 20% of the causes. That idea...
Midsouth Caster & Equipment Team Spotlight: Shon Williams

Midsouth Caster & Equipment Team Spotlight: Shon Williams

  This month we want to introduce you to Shon Williams. Shon joined MidSouth Casters & Equipment in 1995 and has worked tirelessly to serve our customers ever since. You might have met him over the phone or in person, but either way, his smile is obvious. Shon...